| Access Service Family | Product Bundles | Relevant White Paper | First disconnection date# |
|---|---|---|---|
| Ethernet Lite BDSL |
|
White Paper No. 1 | 12 November 2018 (FTTP, FTTB, FTTN premises only) |
| White Paper No.5 | Date to be confirmed. (FTTC premises only) |
||
| Wholesale Business DSL (W-BDSL) |
|
White Paper No. 1 | 12 November 2018 (FTTP, FTTB, FTTN premises only) |
| White Paper No.5 | Date to be confirmed. (FTTC premises only) |
||
| Asynchronous Transfer Mode (ATM) |
|
White Paper No. 2 | 29 April 2019 (FTTP, FTTB, FTTN premises only) |
| Wholesale ATM |
|
White Paper No. 2 | 29 April 2019 (FTTP, FTTB, FTTN premises only) |
| CustomNet |
|
White Paper No. 2 | 29 April 2019 (FTTP, FTTB, FTTN premises only) |
| Megalink |
|
White Paper No. 3 | 31 May 2019 (FTTP, FTTB, FTTN premises only) |
| Wholesale Transmission (WTx) |
|
White Paper No. 3 | 31 May 2019 (FTTP, FTTB, FTTN premises only) |
| DDS Fastway |
|
White Paper No. 3 | 31 May 2019 (FTTP, FTTB, FTTN premises only) |
| Data Access Radial (DAR) |
|
White Paper No. 3 | 31 May 2019 (FTTP, FTTB, FTTN premises only) |
| Integrated Services Digital Network (ISDN) |
|
White Paper No. 4 | 30 September 2019 (FTTP, FTTB, FTTN premises only) |
| White Paper No.6 | Date to be confirmed. (FTTC premises only) |
||
| ISDN2 |
|
White Paper No. 4 | 30 September 2019 (FTTP, FTTB, FTTN premises only) |
| White Paper No.6 | Date to be confirmed. (FTTC premises only) |
||
| Frame Relay |
|
White Paper No. 4 | 30 September 2019 (FTTP, FTTB, FTTN premises only) |
Address status
The nbn™ broadband access network is not currently available in your building.
We have made several attempts to initiate the process of establishing an nbn™ access network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
As a result, there are a number of implications to be aware of:
- Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.#
- Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
- Existing Fixed Line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the nbn™ Fixed Line network unless the nbn™ supplied equipment is installed at the property.
- Future requests for an nbn™ access network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.
If your phone and internet services are already provided via another fibre network, they should continue to operate unless your provider advises otherwise. Please visit www.nbn.com.au/switchoff for more information.
Please do not hesitate to contact us should you decide to request an installation in the future.
| May-19 |
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^For a list of services not replaced by the nbn™ access network please visit www.nbn.com.au/switchoff or contact us.
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
nbn is committed to completing the rollout in 2020
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
Next steps
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.
Construction stage
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Next steps
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Address status
Planned to be available from
Note: Some premises may require more work before they are ready to connect.
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Learn more
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Sky Muster™ has been used in your connection to the broadband access network.
Planned technology
nbn™ Sky Muster™
Construction stage
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Network status
From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Sky Muster™ has been used in your connection to the broadband access network.
Planned technology
nbn™ Sky Muster™
Disconnection information
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
Activate your connection
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Learn more
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Sky Muster™ has been used in your connection to the broadband access network.
Planned technology
nbn™ Sky Muster™
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Disconnection information
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Important information for bushfire-affected customers: If your premises has been impacted by fire please contact your phone and internet provider for information specific to your circumstances.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
You're ready to connect
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Learn more
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Sky Muster™ has been used in your connection to the broadband access network.
Planned technology
nbn™ Sky Muster™
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience in the office
Make the most of your internet connection with these tips for your home office or small business.
Optimise your experience
Make the most of your internet connection with these set-up tips.
Disconnection information
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Important information for bushfire-affected customers: If your premises has been impacted by fire please contact your phone and internet provider for information specific to your circumstances.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Address status
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Learn more
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Sky Muster™ has been used in your connection to the broadband access network.
Planned technology
nbn™ Sky Muster™
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Address status
More work required
There’s still work to do before your premises is ready to connect. This work may take approximately 6 to 12 months.*
Please check back periodically for updates on when your premises will be ready to connect.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff