Your address
We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
- Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
- Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
- Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
- Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Next steps
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Next steps
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Next steps
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Changed technology
Your original technology Fibre to the Curb (FTTC) has been changed to FTTP.
Changed technology
Your original technology Fixed Wireless has been changed to FTTN.
Changed technology
Your original technology Fixed Wireless has been changed to FTTP.
Changed technology
Your original technology Fixed Wireless has been changed to FTTC.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTP.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTC.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTP.
Changed technology
Your original technology Fibre to the Curb (FTTC) has been changed to FTTP.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Address status
Next steps
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Next steps
Looks like you’re ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Next steps
Activate your connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Address status
Next steps
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
We’re planning to change your nbn technology.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
