Your address

The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

Construction stage

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Next steps

Learn more about changing technologies

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Learn more

Phone and internet providers

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn^® powered plan that suits your needs.

Choose a provider in your area

Changed technology

Your original technology Fixed Wireless has been changed to FTTN.

Learn more about FTTN

Changed technology

Your original technology Fixed Wireless has been changed to FTTP.

Learn more about FTTP

Changed technology

Your original technology Fixed Wireless has been changed to FTTC.

Learn more about FTTC

Changed technology

Your original technology Fibre to the Node (FTTN) has been changed to FTTP.

Learn more about FTTP

Changed technology

Your original technology Fibre to the Node (FTTN) has been changed to FTTC.

Learn more about FTTC

Changed technology

Your original technology Fibre to the Node (FTTN) has been changed to FTTP.

Learn more about FTTP

Changed technology

Your original technology Fibre to the Curb (FTTC) has been changed to FTTP.

Learn more about FTTP

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Address status

Planned to be available from

Note: Some premises may require more work before they are ready to connect.

Next steps

We will let you know when your premises is ready to connect to the nbn network.

Learn more

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn technology.

You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service⁺. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Learn more

Construction stage

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Learn more

Phone and internet providers

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn^® powered plan that suits your needs.

Choose a provider in your area

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Learn more

Phone and internet providers

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn^® powered plan that suits your needs.

Choose a provider in your area

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Next steps

Looks like you’re ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Choose a provider in your area

Choose a provider

Learn more

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer's experience, including the speeds actually achieved over the nbn network, depends on the nbn access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

Choose a provider in your area

Learn more

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Address status

Next steps

We will let you know when your premises is ready to connect to the nbn network.

Learn more

Technology used in your connection

Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about FTTN

We’re planning to change your nbn technology.

Planned technology

Fibre to the Node (FTTN)*

Learn more about FTTN

Technology used in your connection

Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about FTTP

Planned technology

Fibre to the Premises (FTTP)*

Learn more about FTTP

Technology used in your connection

Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about FTTB

Planned technology

Fibre to the Building (FTTB)*

Learn more about FTTB

Technology used in your connection

Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Planned technology

Fibre to the Curb (FTTC)*

Learn more about FTTC

Technology used in your connection

Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Planned technology

Hybrid Fibre Coaxial (HFC)*

Learn more about HFC

Technology used in your connection

Fixed Wireless has been used in your connection to the broadband access network.

Learn more about Fixed Wireless

We’re planning to change your nbn technology.

Planned technology

Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more

Reports and publications

nbn^® Regional Co-Investment Fund

Information for Federal, State and Territory and Local governments about the nbn Regional Co-Investment Fund and how to apply.

nbn Regional Co-Investment Guidelines

01 April 2022

Download (PDF - 836 KB)

nbn Regional Co-Investment Fund Application Form

01 April 2022

Download (PDF - 1.1 MB)

Pricing Review 2021: Consultation Papers

The purpose of the Pricing Review 2021 consultation is to seek Retail Service Provider (RSP) and broader industry feedback on nbn wholesale pricing for selected nbn Ethernet bandwidth profiles, with the objectives of providing certainty, value and simplicity through ongoing and regular consultation on pricing.

Pricing Review 2021 Consultation Paper 3

15 September 2021

Download (PDF - 677 KB)

Pricing Review 2021 Consultation Paper 2

28 April 2021

Download (PDF - 1 MB)

Pricing Review 2021 Consultation Paper 1

15 February 2021

Download (PDF - 1.1 MB)