Each year, our nbn brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to make events available online.
Book in a time to get help with:
- When the nbn network is available for your home or business
- Process of getting the nbn network installed in your home or business
- How the nbn network is delivered in your area
- The role of nbn and phone/internet providers in your area
- Tips for optimising the nbn experience in your home
To book in a 15-minute session simply send an email to nbnsessions@nbn.com.au with your first name, preferred business day/time and a quick summary of how we can help.
Looking to book an online presentation for your community group?
If you would like to book an nbn ‘101’ presentation for your community group or organisation we have nbn representatives available. These sessions are ideal for groups seeking education on:
- nbn rollout including technology and how to get connected
- Tips for avoiding scams and reporting potential scams
- Advice for optimising the nbn experience in your home or business
- The role of nbn and phone/internet providers in your area
- Information about nbn announcements or programs
To request an online presentation simply send an email with your details and some information about your group to nbnsessions@nbn.com.au
Please note most emails will be responded to within two business days.
Local events and drop in sessions
nbn representatives will be available to answer your questions at a range of locations - from shopping centres to community events. These sessions are open to the public and do not require an appointment.
We are taking some simple steps to stop the spread of COVID-19:
- Social distancing
- Safe hygiene
- Capacity limits
What's On?
Select your state to see which events are taking place at a location near you.
These events are free and open to the general public.
nbn Info Zone
South West Rocks
Event Name: nbn Drop-in session with Service NSW
Location: Country Club Car Park, Sportsmans Way, South West Rocks NSW 2431
Dates: Wednesday 8 February 2023
Hours: 9:00 AM - 3:00 PM AEDT
More Info: nbn staff will be located with Service NSW Mobile Service Centre from 9:00 AM - 3:00 PM on Wednesday 8 February to answer community members questions about connectivity.
Digital Literacy Info Zone
Narooma
Event Name: Free nbn Community Drop-In Session
Location: Narooma Library, Nelligen Field St, Narooma NSW 2546
Dates: Thursday 9 February 2023
Hours: 10:30 AM - 2:30 PM AEDT
More Info: nbn Staff will provide a free information session on digital capability in partnership with Narooma Library. To book call (02) 4476 1164.
nbn Info Zone
Narooma
Event Name: Free nbn Community Drop-In Session
Location: Narooma Library, Nelligen Field St, Narooma NSW 2546
Dates: Thursday 9 February 2023
Hours: 10:30 AM - 12:30 PM AEDT
More Info: Your nbn Local representative will be at Narooma Library from 10:30 AM to 12:30 PM on Thursday 9 February 2023. This is a great opportunity to learn what nbn technology is available in your area, how to ensure you are getting the most from your service and have a chat about your connectivity questions.
nbn Info Zone
Cobargo
Event Name: Free nbn Community Drop-In Session
Location: Outside Cobargo Vet, 56 Princes Hwy, Cobargo NSW 2550
Dates: Thursday 9 February 2023
Hours: 4:00 PM - 5:30 PM AEDT
More Info: Your nbn Local representative will be outside Cobargo Vets from 4:00 PM to 5:30 PM on Thursday 9 February 2023. This is a great opportunity to learn what nbn technology is available in your area, how to ensure you are getting the most from your service and have a chat about your connectivity questions.
nbn Info Zone
Bermagui
Event Name: Free nbn Community Drop In Session
Location: Bermagui Community Centre, Near 9 Bunga St, Bermagui NSW 2546
Dates: Friday 10 February 2023
Hours: 9:00 AM - 11:30 AM AEDT
More Info: Your nbn Local representative will be in Bermagui from 9:00 AM to 11:30 AM on Friday 10 February 2023. This is a great opportunity to learn what nbn technology is available in your area, how to ensure you are getting the most from your service and have a chat about your connectivity questions.
nbn Info Zone
Akolele/Wallaga Lake
Event Name: Free nbn Community Drop In Session
Location: Akolele/Wallaga Lake, Near 49 Lake View Dr, Wallaga Lake NSW 2546
Dates: Friday 10 February 2023
Hours: 12:30 PM - 2:30 PM AEDT
More Info: Your nbn Local representative will be in Akolele/Wallaga Lake from 12:30 PM to 2:30 PM on Friday 10 February 2023. This is a great opportunity to learn what nbn technology is available in your area, how to ensure you are getting the most from your service and have a chat about your connectivity questions.
nbn Info Zone
Purfleet
Event Name: nbn Drop-in session with Service NSW
Location: 1- 3 Old Pacific Hwy, Purfleet NSW 2430
Dates: Monday 13 February 2023
Hours: 12:00 PM - 3:00 PM AEDT
More Info: nbn staff will be located with Service NSW Mobile Service Centre from 12:00 PM - 3:00 PM on Monday 13 February, to answer community members questions about connectivity.
Events at the nbn Community Hub are now available online and in person (in line with any current NSW Government Restrictions).
To ensure you can get your questions answered you can now book a Masterclass or one-on-one session with an nbn Community Hub representative.
Book in a time to get help with:
- When the nbn network is available for your home or business
- Process of getting the nbn network installed in your home or business
- How the nbn network is delivered in your area
- The role of nbn and phone/internet providers in your area
- Tips for optimising the nbn experience in your home
To book in a 15-minute session simply send an email to batemansbayhub@nbnco.com.au with your first name, preferred business day/time, your preference to meet in person/online and a quick summary of how we can help.
Please note most emails will be responded to within two business days.
The nbn Community Hub is open Monday to Friday from 9:30am to 5:00pm (excluding public holidays) at 3 Clyde Street, Batemans Bay NSW 2536.
We operate under a COVID safe plan and will require all visitors to check-in, wear a mask and provide proof of their vaccination status. The safety of our guests and team is important to us.
Thank you for your patience and support. We look forward to seeing you at a Masterclass soon.
nbn Info Zone
Hopeboun
Event Name: nbn Community Information Day
Location: Gateway BEET, 75 Lascelles St, Hopetoun VIC 3396
Date(s): Thursday 2 February 2023
Hours: 10:00 AM - 4:00 PM AEDT
More Info: Drop into Gateway BEET to talk to the nbn local team about upcoming upgrade works happening in Hopetoun - FREE BBQ at 12:00 PM - nbn 101 session at 11:00 AM.
Digital Literacy Info Zone
Alice Springs
Event Name: Drop-in device help and digital literacy
Location: Alice Springs Public Library, Gregory Terrace, Alice Springs NT 0870
Date: Wednesday 18 January 2023
Hours: 1:00pm to 3:00pm
More Info: Contact Alice Springs Public Library for further information and to register. Email library@astc.nt.gov.au or phone +61 8 8950 0555 Monday to Friday 10:00am to 6:00pm.
Digital Literacy Info Zone
Alice Springs
Event Name: Digital literacy with COTA NT
Location: 50+ Community Centre, 5 Wills Terrace, Alice Springs NT 0870
Date: Thursday 19 January 2023
Hours: 10:00am to 11.30am
More Info: Ongoing monthly sessions. To RSVP to any events and see topics, contact the COTA office on +61 438 635 354 or visit the COTA NT website.
Digital Literacy Info Zone
Alice Springs
Event Name: Digital literacy session
Location: Barunga School, Bagala Street, Barunga NT 0852
Date: Wednesday 25 January 2023
Hours: 10:00am to 11.30am
More Info: Ongoing monthly sessions. To RSVP to any events and see topics, contact the library on +61 8 8975 4504.
Digital Literacy Info Zone
Alice Springs
Event Name: Drop-in device help and digital literacy
Location: Alice Springs Public Library, Gregory Terrace, Alice Springs NT 0870
Date: Wednesday 15 February 2023
Hours: 1:00 PM - 3:00 PM ACST
More Info: Contact Alice Springs Public Library for further information and register. Email library@astc.nt.gov.au or phone (08) 8950 0555 Monday - Friday 10:00 AM - 6:00 PM.
More Info: Ongoing monthly sessions. To RSVP to any events and see topics, contact the library on +61 8 8975 4504.
Digital Literacy Info Zone
Alice Springs
Event Name: Digital literacy with COTA NT
Location: 50+ Community Centre, 5 Wills Terrace, Alice Springs NT 0870
Date: Thursday 16 February 2023
Hours: 10:00 AM - 11:30 AM ACST
More Info: Ongoing monthly sessions. To RSVP to any events and see topics, contact the COTA office on +61 438 635 354 or visit the COTA NT website: https://www.cotant.org.au/
Online Webinars
nbn Online Information Session
Collection Notice
nbn is collecting your personal information to facilitate an interactive one on one session to educate & inform you on the nbn networks products and services, as well as answer any questions you might have.
nbn will use your personal information to contact you for your one-to-one nbn session.
Our Privacy Policy sets out how we handle your personal information, including about how you can access or update your information, complain about our handling of your personal information, and how we handle complaints. If you have any questions or concerns about your privacy, you can contact us by calling 1800 687 626 or emailing privacyofficer@nbnco.com.au.