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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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The next step is to contact a phone or internet provider and order an nbn powered plan.

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This location is connected to the nbn^® network

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Brisbane switches on to the National Broadband Network

20 February 2013

Broncos stars host first NBN-enabled rugby league coaching clinic in Australia’s newest fibre broadband location

The National Broadband Network has today been switched on in metropolitan Brisbane with Broncos winger Jharal Yow Yeh and legend of the game Mick Hancock giving local children a glimpse of the benefits that superfast broadband can bring communities in Queensland and across Australia.

Superfast broadband is now available to more than 500 premises in the suburb of Aspley, with the NBN fibre set to be available to a further 1700 premises in the coming weeks.

Construction has already commenced on rolling out the NBN to 135,000 Queensland homes and businesses, with construction set to be commenced or complete for 678,000 premises in the state by mid-2015.**

Other suburbs in and around Brisbane where construction has already commenced include Ascot, Banyo, Bridgeman Downs, Carseldine, Collingwood Park, Eagle Farm, Goodna, Hamilton, Hendra, Northgate, Nudgee, Petrie, Kallangur, Redbank Plains, Slacks Creek, Virginia and Zillmere.**

NBN Co Lead Community Account Manager Darren Rudd said:

"It's not just faster speeds but what they can enable that makes the NBN such an exciting prospect for people in Aspley and Brisbane as a whole," Mr Rudd said.

"People can work from home like they would from the office; get all the family online at once and stream TV over the internet really smoothly.*

"Just as importantly, services over the NBN fibre network are available at a price less than you might think and offer superfast speeds," he said.

Broncos showcase broadband benefits for sports stars of tomorrow

To demonstrate the benefits of superfast broadband, the Brisbane Broncos teamed up with local Aspley children to demonstrate how the NBN can support the development of the future footy stars.

Via a connection enabled by internet service provider iiNet, children from Aspley Rugby League Football Club joined by Jharal Yow Yeh participated in the world's first NBN-enabled rugby league coaching session delivered by Mick Hancock from Suncorp Stadium.

"Today's coaching session was a great way to show how we are going to discover and train the next crop of footy stars," said Mick Hancock, the Broncos, Maroons and Kangaroos legend.

"Australia's a big place and we have so many great players that come from regional areas. The NBN will allow coaches in our capital cities to run video training sessions in remote areas they would normally not be able to get to, helping coaches to identify and train the future's regional footy heroes," he said.

NRL General Manager, League Integration and Game Development, Mr Andrew Hill, said virtual coaching sessions are just one way the NBN will open up large sections of Australia.

"We have record numbers of children playing the game and this technology is opening up a world of possibilities for Rugby League to better connect with them, especially kids in remote parts of the country.

"Virtual coaching has the potential to be an incredibly powerful tool, as does the opportunity to take the game's health and education programs into classrooms everywhere."

Jim Spletter, President, Aspley Rugby League Football Club, said today's demonstration drove home the benefits of the NBN.

"Today showed us what is possible with superfast broadband and the NBN. The kids got a kick out of training with former Broncos' legends and the adults got a kick out of seeing a glimpse of how this technology will help our kids in the future.

"I can't wait to get connected and to discover so many more ways we can use the NBN."

MEDIA INQUIRIES:

Holly Hearne
Phone 02 8918 8404
Mobile 0427 957 393

Press Office
02 9213 2313

Notes to Editors

Follow the progress of the NBN rollout in Brisbane at http://www.nbnco.com.au/when-do-i-get-it/rollout-map.html?icid=pub:hme:rollout:hro:img

Residents can access a list of phone or internet service providers in each at area at nbnco.com.au/switch or by calling 1800 OUR NBN (1800 687 626).

* Your experience depends on some factors outside our control, like your equipment quality, software, broadband plans and how your service provider designs its network

** Construction commences when NBN Co issues contract instructions to its contractors for a Fibre Service Access Module (FSAM)

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Brisbane switches on to the National Broadband Network

20 February 2013

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