In-home cabling is strongly recommended as it can allow property owners to choose the location of the nbn™ connection box and may improve connectivity and data speeds within the premises.
When planning an in-home cabling solution, installation will vary depending on the nbn™ access network technology available to the property, and that some safety-critical devices such as medical alarms, fire alarms and lift emergency phones may not be compatible with the nbn™ access network^.
Contact a registered cabler
Only registered cablers can perform in-home cabling work for a home or business owner to connect their property to the nbn™ broadband access network. A list of registered cablers can be found at the Australian Registered Cablers website*.
Information for registered cablers
In addition to the in-home cabling, some registered cablers may be asked by developers or builders to undertake other cabling work to help in the development of the nbn™ access network. This might include Lead-in Conduit (LIC), pit and pipe, and pathways.
Information about how to install these street connections can be found in our build process section about new property developments.
If you have a planned demolition and require nbn™ supplied equipment to be removed (such as a connection box, associated cables and other equipment), visit the Modifying nbn™ infrastructure page and complete the application form. Someone from the Relocation Works team will be in contact to help provide you with assistance and to inform you of any associated costs to complete the work.
Renovations or demolition may require the modification or relocation of nbn™ access network cables and equipment. You are not authorised to remove, alter or modify any nbn network equipment, however you may be able to engage a registered cabler to complete this work under nbn’s Authority to Alter guidelines. nbn would need to recover from you the cost of any damage or alteration to nbn network equipment which you or your contractors do which is not authorised, agreed and paid for under a Relocation Works arrangement referred to above.