It’s important to note that by law, only nbn and our authorised contractors may work on nbn™ assets and infrastructure. This means that any interference, including unauthorised tampering or modifications, may result in legal action.
Keep in mind, nbn is a member of Dial Before You Dig. To help avoid accidental damage, please ensure you’re aware of the location of any underground cables in your area. Simply contact Dial Before You Dig on 1100 or via their website at www.1100.com.au
Apply early and provide nbn with as much advance notice of your plans as possible.
What you need to know
- Relocation of aerial network or lead-ins underground
- Removal or relocation of nbn™ supplied equipment prior to any demolition or renovation of your premises.
If the equipment has already been removed and you’re ready to re-connect and re-install, please speak to your phone or internet service provider.
- Relocation of nbn™ street infrastructure (e.g. nodes, pillars)
- Relocation of nbn™ pits and assets in pits owned by nbn or another telecommunications provider
- Relocation of nbn™ conduits.
If you are planning future road works, you may need to consider relocating our conduits so that the depth is maintained and the conduits remain accessible.
If you need existing nbn™ supplied equipment or cabling (such as an nbn™ connection box, associated cables and other equipment) within your building modified or relocated, you may be able to engage a registered cabler to complete this work under nbn’s Authority to Alter guidelines. This only applies to nbn’s fixed line technologies of FTTN, FTTC, HFC and FTTP. You can check the nbn technology at your address here.
A list of registered cablers can be found at the Australian Registered Cablers website*.
Pricing information
If you want to enquire about modifying nbn™ assets, please keep in mind you will be charged for the relocation or removal of any nbn™ supplied equipment or network infrastructure.
Potential alternative options are detailed in the 'before you start' section on this page. Please consider whether these may apply to your requirements.
Terms referred to below:
Application fee
A fee payable by you that ensures you receive a competitive and accurate price for the work required. The application fee is non-refundable. Once paid, it will be discounted from the cost of any work required if you choose to proceed with the relocation of equipment or network infrastructure.
Cost estimate
Estimate of the cost to complete the relocation or removal provided. This will be provided to you after an application fee is paid.
Relocation or removal cost
This is the cost to relocate or remove nbn™ supplied equipment or network infrastructure, which will be paid prior to any work commencing.
For equipment relocation within your building and removals related to demolition, costs are estimated to start from $400. Generally, this is a fixed price. For all other relocations, you may incur an application fee to develop a cost estimate. We will prepare this cost estimate for you prior to confirming the charges. This estimate will consider your requirements and provide you with the best possible price. While most relocation costs generally start from $1700, please keep in mind that this will vary depending on the size and complexity of the proposed works.
In preparing the cost estimate, we will assess the required work by contacting you, consulting with nbn™ approved technicians, our approved delivery partners and other parties as necessary, to ensure an accurate cost estimate is determined.
- Relocation of aerial network or lead-ins underground
- Removal or relocation of nbn™ supplied equipment prior to any demolition or renovation of your premises.
If the equipment has already been removed and you’re ready to re-connect and re-install, please speak to your phone or internet service provider.
- Relocation of nbn™ street infrastructure (e.g. nodes, pillars)
- Relocation of nbn™ pits and assets in pits owned by nbn or another telecommunications provider
- Relocation of nbn™ conduits.
If you are planning future road works, you may need to consider relocating our conduits so that the depth is maintained and the conduits remain accessible.
If you need existing nbn™ supplied equipment or cabling (such as an nbn™ connection box, associated cables and other equipment) within your building modified or relocated, you may be able to engage a registered cabler to complete this work under nbn’s Authority to Alter guidelines. This only applies to nbn’s fixed line technologies of FTTN, FTTC, HFC and FTTP. You can check the nbn technology at your address here.
A list of registered cablers can be found at the Australian Registered Cablers website*.
Pricing information
If you want to enquire about modifying nbn™ assets, please keep in mind you will be charged for the relocation or removal of any nbn™ supplied equipment or network infrastructure.
Potential alternative options are detailed in the 'before you start' section on this page. Please consider whether these may apply to your requirements.
Terms referred to below:
Application fee
A fee payable by you that ensures you receive a competitive and accurate price for the work required. The application fee is non-refundable. Once paid, it will be discounted from the cost of any work required if you choose to proceed with the relocation of equipment or network infrastructure.
Cost estimate
Estimate of the cost to complete the relocation or removal provided. This will be provided to you after an application fee is paid.
Relocation or removal cost
This is the cost to relocate or remove nbn™ supplied equipment or network infrastructure, which will be paid prior to any work commencing.
For equipment relocation within your building and removals related to demolition, costs are estimated to start from $400. Generally, this is a fixed price. For all other relocations, you may incur an application fee to develop a cost estimate. We will prepare this cost estimate for you prior to confirming the charges. This estimate will consider your requirements and provide you with the best possible price. While most relocation costs generally start from $1700, please keep in mind that this will vary depending on the size and complexity of the proposed works.
In preparing the cost estimate, we will assess the required work by contacting you, consulting with nbn™ approved technicians, our approved delivery partners and other parties as necessary, to ensure an accurate cost estimate is determined.