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Upgrade to nbn’s fast fibre


Upgrade to nbn's fast fibre

Upgrade to nbn's fast fibre

Our fastest, most reliable home connection

Transform your experience with our premium home fibre


Faster and more reliable – it’s designed for a future where giant leaps in technology, and homes with multiple devices are the norm. Embrace the future today, with nbn’s fast fibre.

Selected homes and businesses serviced by the nbn network via Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) can now upgrade to Fibre to the Premises (FTTP) with an eligible plan^.

 

 

Check to see if you can access nbn’s fast fibre today



Your location may be eligible soon

We are currently working to extend the fibre network to selected locations in your area.

Once this work is finished, your location may be able to access FTTP if you order a plan based on nbn Home Fast or higher^.
Once this work is finished, your location may be able to upgrade to FTTP if you order a plan based on nbn Home Fast or higher^.
Once this work is finished, your location may be able to access FTTP if you order a plan based on nbn Home Superfast or higher^.
Once this work is finished, your location may be able to upgrade to FTTP if you order a plan based on nbn Home Superfast or higher^.



Next steps

Register for news and updates, and we’ll provide more information if your location becomes eligible.



Good news! Your location may be eligible to upgrade
Good news! You may be able to access nbn's fast fibre -
our fastest and most reliable residential connectivity

Your location may be able to upgrade to FTTP if you order a plan based on nbn Home Fast or higher^.

Your location may be able to upgrade to FTTP if you order a plan based on nbn Home Superfast or higher^.





Next steps

Your preferred FTTP provider can advise on your plan options. They will be your main point of contact during the upgrade process.



Sorry, this upgrade isn’t available right now

We're working to make an additional 5 million premises eligible to upgrade to FTTP with a plan based on an eligible higher wholesale speed tier by the end of 2025^.




Next steps

Register for news and updates, and we’ll provide more information if your location becomes eligible



Unfortunately, we can’t upgrade you this time around under this program.



Next steps

Sign up for news and updates including tips to help you make the most of your internet experience.



Unfortunately, we can’t upgrade you this time around under this program.



Next steps

Sign up for news and updates including tips to help you make the most of your internet experience.








Good news! Looks like your location is ready to connect to FTTP

Looks like your location is ready to connect to Hybrid Fibre Coaxial (HFC)




Next steps
Speak to a provider about the nbn powered plan that best suits you.







Good news! You can already connect to FTTP

You can already connect to Hybrid Fibre Coaxial (HFC)



Next steps

This means you have access to plans based on our higher wholesale speed tiers*. Speak to a provider about the nbn powered plan that best suits you.







Good news! Your location is already connected to FTTP

You are already connected to Hybrid Fibre Coaxial (HFC)


This means you have access to plans based on our higher wholesale speed tiers*. Speak to a provider about the nbn powered plan that best suits you.




Next steps


Next steps

Sign up for news and updates including tips to help you make the most of your internet experience.






How you could benefit from fast fibre

Faster, more reliable internet#

With an nbn full fibre connection, you could access speeds close to 1Gbps.# On our fastest residential speed, you can stream 4K videos with ease and download large files in minutes.
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Consistent performance#

As a complete fibre network, FTTP has a lower risk of physical and environmental damage. This means you can expect more consistent speeds with minimal interruptions particularly with tasks like online video calls.

Better online experiences#

FTTP technology has lower latency – so you can enjoy faster response times and less lag on things like video games. For multiplayer games, it could be the difference between winning or losing.
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The best home experience on the nbn network

Learn why a fibre connection direct to your premises is our fastest and most reliable home connection.

YouTube video, press enter to play video,
 

 

Don’t just take our word for it

Hear what other people on an nbn powered plan have to say


Things you should know


Our installation process

Additional work will be required to install your new nbn equipment. This involves at least two visits from an nbn technician, and can be booked via a FTTP provider.


Contact a participating provider

You'll need to choose a participating provider. They can, advise on plan options, and any required devices. They’ll also help book appointments with our nbn technicians.


Our speed options

Choosing the right speed tier is essential. Whether you’re gaming, working, streaming, emailing or learning – a faster speed tier can make all the difference.

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One million additional homes and businesses to become eligible for full fibre


There is increasing demand for faster internet from homes and business across Australia and we are continuing to invest in the nbn network to help stay ahead of demand.



Most popular questions


Customers on Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) technologies in selected areas may be eligible to upgrade to Fibre to the Premises (FTTP) with a plan based on our eligible higher wholesale speed tiers^.

The eligible locations have been selected for reasons including:

  • Demand – we anticipate strong demand in these metropolitan and regional locations for higher wholesale speed plans.
  • Workforce – our established construction and delivery partners, and their respective workforces, are ready to work here having recently completed our network’s initial build.+
  • Cost-effectiveness – we can deploy here with speed and agility, in a way that our investment is most likely to spread and multiply economic activity across the nation.

Our aim is to extend fibre to an additional 5 million homes and businesses by the end of 2025.


It’s important to note that not every premises in the towns and suburbs listed will be eligible, so seeing your location listed above is not a guarantee that you will be able to upgrade to our higher speed tiers as part of these releases.

We’ll keep you updated on our progress to evolve the nbn network so check back regularly for the latest news, or register for updates.

The technician will install the Fibre to the Premises (FTTP) connection in parallel to your existing Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.

Once you have spoken to your FTTP provider and are satisfied that your FTTP service is up and running, you may need to arrange the transfer of services from your original technology (FTTN or FTTC) connection to your new FTTP connection.

We recommend checking with your original provider that your plan on the original technology (FTTN or FTTC) has been cancelled, so that you can avoid being charged for services on both technologies. Your provider will be able to help you through this process.

Unless you have cancelled your original service, it will remain active. If nbn decides to turn off the original technology at your premises, nbn will inform your phone and service provider at least 18 months prior, so you will be given plenty of notice before this might occur.

Eligible customers will have to place an order with a participating phone and internet provider and purchase a plan based on our eligible higher wholesale speed tiers^ to upgrade to FTTP.

Depending on factors such as complexity and your building type, additional costs may apply to providers, who may choose to pass this charge onto their customers. We recommend speaking to a participating provider to find out about costs to you.




^Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.

*Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs. 

#Regardless of the retail service you purchase, the actual wholesale download speeds delivered to providers will be less than 1Gbps due to equipment and network limitations. Your experience on FTTP, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, or how your provider designs its network).

+Please note that network construction will be an ongoing activity beyond the initial volume build for future new developments and a small proportion of premises defined as ‘complex connections’ – which includes properties that are difficult to access, culturally significant areas and heritage sites – where connection depends on factors outside of nbn’s control such as permission from traditional owners.

We have made some minor amendments to this review (as shown in square brackets) to ensure that it correctly represents the wholesale speeds we offer to service providers. We have not otherwise changed this review in any way.