Your address
The nbn® network is not currently available in your building
We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
- Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
- Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
- Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
- Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
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We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
The nbn® network is not currently available at your premises
Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.
Next steps
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Construction stage
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Next steps
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Next steps
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Changed technology
Your original technology Fixed Wireless has been changed to FTTN.
Changed technology
Your original technology Fixed Wireless has been changed to FTTP.
Changed technology
Your original technology Fixed Wireless has been changed to FTTC.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTP.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTC.
Changed technology
Your original technology Fibre to the Node (FTTN) has been changed to FTTP.
Changed technology
Your original technology Fibre to the Curb (FTTC) has been changed to FTTP.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
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Address status
Planned to be available from
Note: Some premises may require more work before they are ready to connect.
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn network.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Construction stage
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#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
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Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Learn more
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn® powered plan that suits your needs.
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
Next steps
Looks like you’re ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.
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Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.
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Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
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+
nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.
§
The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.
^
An end customer's experience, including the speeds actually achieved over the nbn network, depends on the nbn access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).
Next steps
Activate your connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
Address status
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn network.
Learn more
Technology used in your connection
Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fibre to the Node (FTTN)*
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Premises (FTTP)*
Technology used in your connection
Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Building (FTTB)*
Technology used in your connection
Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
Fibre to the Curb (FTTC)*
Planned technology
Fibre to the Curb (FTTC)*
Technology used in your connection
Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
Hybrid Fibre Coaxial (HFC)*
Planned technology
Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn™ powered plan to a new plan based on Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.
Planned technology
Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
