Proposed Pool Member Appointments
Under the terms of nbn's Wholesale Broadband Agreement (WBA), nbn and its customers agree to manage and resolve disputes that may arise in relation to the WBA in accordance with a set of rules that are set out in ‘Module G’ of the WBA. These Dispute Management Rules provide that certain functions and responsibilities are to be performed by an appointee to the role of ‘Resolution Advisor’, and that in the event of a panel arbitration, the panel members are selected from a pool of ‘Pool Members’. This same dispute regime applies to the supply under any of nbn's Standard Form of Access Agreements (SFAA).
In March 2015, nbn appointed its third tranche of Pool Members under the Dispute Management Rules. The term of those appointments was for two years and to expire in March 2017. In these circumstances nbn is proposing to extend these appointments by way of re-appointment for a further two year period. In addition, nbn is also proposing to introduce three new appointments to the pool for the same two year period.
The purpose of this consultation process is to seek the views of customers and Access Seekers on candidates for appointment to the pool. To avoid any doubt, customers and Access Seekers are not required to provide any feedback or make any submission in regard to the proposed appointment of these Pool Members, however, they may choose to if they wish. nbn welcomes feedback on this consultation paper and requests that customers and Access Seekers send any feedback to nbn™ Wholesale Supply at firstname.lastname@example.org by 5:00 pm on Friday 7 October 2016.