nbn™ Technology Choice Program

What is it?

Through our nbn™ Technology Choice Program, you have the potential to change the nbn™ technology infrastructure at your residential or business premises to nbn™ Fibre to the Premises (FTTP) for a fee.

Please keep in mind that costs can vary greatly.

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What you need to know

Factors to consider Application types Application costs Application process Get a quote and apply
Before applying, it’s important to determine if a change in nbn™ technology is right for you. 

The nbn™ Technology Choice Program is an additional activity to our rollout plan. Please keep in mind costs can vary substantially depending on the unique circumstances of each premises.

You may want to consider optimising your current nbn™ connection and internet experience first.
Due to the intricacies involved in generating and processing quotes for complex premises, we are only accepting applications for some single premises at this time.

Individual Premises Switch
While you don’t need to have an active service over the nbn™ network to apply for an Individual Premises Switch, your address must be ‘ready to connect’.

You can request a quote and check the build costs to upgrade to nbn™ FTTP before proceeding with an application. Please note, we will not be able to provide a quote if your submission involves a complex premises. This refers to those premises that require a manual assessment before an accurate quote can be successfully provided.
Each application is assessed individually, with a specific quote provided to build and connect the new nbn™ technology.

The build costs depend on your location. You can request a quote to check the build cost prior to proceeding to an application.

Please note, online quotes are currently only available for some single premises.
It may take up to six months or more to connect to the new nbn™ technology.
Timeframes may vary depending on the application type and complexity of the construction. We will keep you informed of key milestones as your application progresses.

Do you have an application in progress?

Check the progress of your application at any time by using our nbn™ Technology Choice Application Tracker. 

Before applying, request an online quote. These are currently only available for some single premises.

Please note, the nbn™ Technology Choice Program is an additional activity to our rollout plans and there are build costs associated with all applications.

 Factors to consider
Before applying, it’s important to determine if a change in nbn™ technology is right for you. 

The nbn™ Technology Choice Program is an additional activity to our rollout plan. Please keep in mind costs can vary substantially depending on the unique circumstances of each premises.

You may want to consider optimising your current nbn™ connection and internet experience first.

 Application types
Due to the intricacies involved in generating and processing quotes for complex premises, we are only accepting applications for some single premises at this time.

Individual Premises Switch
While you don’t need to have an active service over the nbn™ network to apply for an Individual Premises Switch, your address must be ‘ready to connect’.

You can request a quote and check the build costs to upgrade to nbn™ FTTP before proceeding with an application. Please note, we will not be able to provide a quote if your submission involves a complex premises. This refers to those premises that require a manual assessment before an accurate quote can be successfully provided.

 Application costs
Each application is assessed individually, with a specific quote provided to build and connect the new nbn™ technology.

The build costs depend on your location. You can request a quote to check the build cost prior to proceeding to an application.

Please note, online quotes are currently only available for some single premises.

 Application process
It may take up to six months or more to connect to the new nbn™ technology.
Timeframes may vary depending on the application type and complexity of the construction. We will keep you informed of key milestones as your application progresses.

Do you have an application in progress?

Check the progress of your application at any time by using our nbn™ Technology Choice Application Tracker. 
Get a quote and apply

Before applying, request an online quote. These are currently only available for some single premises.

Please note, the nbn™ Technology Choice Program is an additional activity to our rollout plans and there are build costs associated with all applications.

More information and assistance

No, unfortunately the Group Switch application option is not available at this time. We apologise for any inconvenience this might cause.
As part of our network investment plan, nbn is extending access to fibre into eligible towns and suburbs around Australia that are currently serviced by nbn™ Fibre to the Node (FTTN) and nbn™ Fibre to the Curb (FTTC). This will enable eligible customers to be able to upgrade to nbn™ Fibre to the Premises (FTTP) by ordering a plan based on eligible wholesale speed tiers◊.

The first eligible premises are expected to be able to order as part of a small-scale launch from around November 2021, with more to follow in March 2022 and beyond.

If you would like to apply for a change of technology and your location is soon eligible for this alternative option, then a quote for the nbn™ Technology Choice Program is no longer necessary.

You can also register for monthly news and updates, and we’ll provide more information if your premises becomes eligible.

Important notes

◊
Conditions, eligibility criteria and costs will apply. Eligibility criteria as at 15/09/2021 are expected to include, among other things, being designated by nbn as a simple premises (e.g. standalone premises or Single Dwelling Unit (SDU)) and once the program is available for an eligible premises, placing an order for an nbn™ powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.